Privacy Policy

SONAL DESERT CAMP JAISALMER (hereinafter referred to as “the Camp”) promotes the protection of personal information by establishing the following privacy policy, building a system for protecting personal information, and ensuring that all employees recognize the importance of protecting personal information and take appropriate measures.

The Camp receives personal information from customers in order to provide various services. We are committed to protecting personal information so that we can provide our customers with reliability.

Management of personal information

In order to keep your personal information accurate and up-to-date and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, the Camp will take necessary measures such as maintaining a security system, improving the management system, and thoroughly educating employees, and will implement safety measures and strictly manage personal information.

Purpose of use of personal information

We will use personal information to achieve the following purposes.
If personal information is to be used for purposes other than those specified below, we will obtain the prior consent of the person concerned.

• For hotel reservations, various services, and guest safety.
• To provide and manage information on services, products, and events handled by the hotel.
• To conduct questionnaires regarding hotel services, etc.
• To develop new services and products handled by the hotel.
• All operations incidental or related to the above.
• Services and products handled by the hotel and its partner companies, etc. To provide information on various events and other information.
• To respond to inquiries, requests, etc.

Prohibition of disclosure or provision of personal information to third parties

The Camp will appropriately manage personal information received from customers and will not disclose personal information to third parties except in the following cases

• When we have the customer's consent
• When disclosing personal information to contractors to whom we outsource our services in order to provide services requested by the customer
• When it is necessary to disclose the information in accordance with laws and regulations

Disclosure and correction of personal information

The Camp will promptly disclose your personal information upon your request. If the Camp is unable to confirm the identity of the individual, the Camp will not disclose the information.
If there is an error in the content of personal information and the person requests correction, addition, or deletion of the information, we will promptly respond to the request after investigation. If the identity of the person making such a request cannot be confirmed, the Camp will not comply with the request.
Please contact us if you have any of the above requests or questions regarding the Camp's handling of personal information.

Security measures for personal information

The Camp takes all possible security measures to ensure the accuracy and safety of personal information.

Compliance with and review of laws, regulations, and norms

The Camp will comply with Japanese laws, regulations, and other norms applicable to personal information in its possession, and will review and improve this policy as appropriate.

Personal Information Complaint and Consultation Desk

For inquiries regarding our privacy policy, please contact the following

SONAL DESERT CAMP JAISALMER
Privacy Policy
info_jp@sonaldesertcamp.com